Customer Service Advantage - Driving Loyalty & Revenue Ankeny Chamber of Commerce Multicultural Business Summit What if your customer service became your greatest competitive advantage?  What if it directly drove your revenue, retention, and reputation? Customer service is not a “nice to have.” It is a growth strategy. A 5% increase in retention can boost...

Plant the right thoughts - watch your life bloom! Join me at Barista's Bouquet in Urbandale for an uplifting event!  We will discuss the science behind happiness and choosing the attitude you wish to live with. Real stories.  Real examples. Fun, laughter and takeaways you can use right away. This event is open to the...